PENYELESAIAN SENGKETA KONSUMEN DI INDONESIA

Isi Artikel Utama

Muhammad Nur Amin
Liza Deshaini
Sudarna

Abstrak

Abstract


Settlement of consumer disputes in the General Courts is by filing lawsuits and examining evidence in court while settlement of consumer disputes outside the Court is by settlement of immediate (direct) compensation by peaceful means and claims for compensation through the Consumer Dispute Settlement Agency (BPSK).


 Keywords: Settlement, Dispute, Consumers

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Referensi

DAFTAR KEPUSTAKAAN

Buku:
Andy Sri Rezky Wulandari, Nurdiyana Tadjuddin,Hukum Perlindungan Konsumen Mitra Wacana Media, Jakarta, 2018.
Janus Sidabalok, Hukum Perlindungan Konsumen di Indonesia PT. Citra Aditya Bakti, Bandung, 2006.
Retno Wulan Sutantio, Iskandar Oeripkarta Winata, Hukum Acara Perdata Dalam Teori dan Praktek, Alumni, Bandung, 1989.
Sidharta, Hukum Perlindungan Konsumen, Grasindo, Jakarta, 2000.
Sudikno Mertokusumo, Hukum Acara Perdata Indonesia, Liberty, Jogyakarta, 1988.

Peraturan Perundang-Undangan:
Undang - Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen